Verizon is still working on restoring service to customers in North Andover. Thousands are still without phone and internet.
“Verizon crews worked through the night and made very good progress on restoring service for our customers,” said Allison Cole, Verizon president of operations in New England, in a statement on Tuesday. “We have already restored critical network operational and surveillance circuits, high-capacity fiber backbone circuits, and worked with state and local officials to ensure that all 911 services are fully operational in the area.”
The company added that the restoration work is taking so long because crews are "splicing thousands of individual copper and fiber optic connections."
Find out what's happening in North Andoverwith free, real-time updates from Patch.
The still has no service. 911 calls are being routed through the State Police barracks in Andover.
Residents on Salem Street are reporting that their service has been restored.
Find out what's happening in North Andoverwith free, real-time updates from Patch.
Some residents, including those in the Route 125 area, have reported receiving messages that their service will be restored by 5 p.m. today.
Verizon has not given an estimated time when all service will be restored.
Check back with Patch for further updates.
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