Doctors Express North Andover Celebrates One-Year Anniversary
10,000 patients come through door
Doctors Express North Andover, a walk-in urgent care facility that provides high quality medical care at your convenience, celebrated its one year anniversary. The center has seen over 10,000 patients since opening in December of 2012, one of nine centers in Massachusetts.
A new concept in healthcare, urgent care models have become increasingly popular in many communities. The average door-to-door wait time is 42 minutes. This includes registration, triage, seeing the physician, and discharge, allowing you to get back on the job or back to your life faster, without sacrificing quality of care. In addition to cutting back on emergency room wait times, Urgent Care facilities are also less costly. When compared to the average cost of a non-life threating ER visit in Massachusetts, which could be treated in an Urgent Care facility, Doctors Express, has saved the local community an estimated $5.6 million in its first year.
Another reason for Doctors Express North Andover’s popularity is the ‘customer experience.’ Designed to treat all your medical needs in a retail environment, patients are welcomed by a very friendly staff, flat screen TV’s in every room, and snacks while you wait to see an experienced Doctor. The Doctors Express team ensures that from the initial greeting by friendly and professional staff up to the post appointment follow-up call; the patient’s experience is an exceedingly pleasing one.
Doctors Express invests in the communities in which they reside, not only by donations, but also as a volunteer and resource for the local community. This November, Doctors Express co-sponsored the North Andover Merchants Association’s 4th Annual Cystic Fibrosis Night. The event was a great success, and was a significant expression of the community’s involvement.
“We are inspired by the welcoming nature of the North Andover community and we look forward to continuing to serve this area with affordable and efficient options for healthcare that are focused on quality,“ said Greg Santini, Co-Owner of Doctors Express North Andover.
About Doctors Express
Doctors Express, a unique group of urgent care medical facilities, opened in response to a growing need for immediate physician care in a convenient, comfortable environment. Founded in 2005, our mission is to treat every patient with respect and compassion, and to serve our communities by providing the highest quality medical care. North Andover Doctors Express looks forward to continuing to serve our community.