Doctors Express Opens in North Andover

There will be a grand opening celebration tonight and an open house Saturday.

which offers urgent care for injuries and illness as an alternative to hospital emergency rooms, is opening their office at 129 Turnpike St.

The office will have its Grand Opening Celebration Thursday, Dec. 6, from 4 to 7 p.m. at their Turnpike Street location.

Town Manager Andrew Maylor will be there for the ribbon cutting ceremony, along with several state government officials. Hors d'oeuvres

Doctors Express will also host a Community Open House this Saturday, Dec. 8, from 10 a.m. to 12 p.m., offering a center tour, a meet-and-greet with the doctors and staff, light refreshments, prizes and a collection of unwrapped toys for the North Andover Youth & Recreation Services.

"Higher quality healthcare at lower cost—that is the Holy Grail right now," said Dr. Joseph Sliwkowski, the Lead Physician at the North Andover center. “At Doctors Express, we believe we can help the entire healthcare delivery system better service patients by adding this essential urgent care component, which lifts the burden off of both primary care physicians and emergency rooms. More streamlined healthcare means more convenience for individuals and families, and much lower costs in the system overall."

MikeA December 06, 2012 at 02:05 PM
In what circumstances would I use Doctor's Express Urgent Care? I have a typical HMO insurance coverage at work. In an emergency, I would normally head to the emergency room without calling my doctor. In an urgent care situation, I would call my doctor who would provide instructions. I'm not sure he would send me to the urgent care center. Finally, would my insurance cover "urgent care" at the urgent care center?
Sarah December 06, 2012 at 02:30 PM
Hi Mike, Doctors Express is meant to bridge the gap between your primary care physician and the emergency room, so a board-certified physician will treat non-life-threatening minor injuries, such as sprains, or illnesses such as sore throats. Doctors Express is open 8 am to 8 pm Mon-Fri and 8 am to 5 pm Sat-Sun, and no appointment is necessary. It's a great alternative for when you cannot get an appointment right away with your primary care, and don't have the time to wait at an emergency room. Wait times average around 20 minutes, and the staff are super friendly. Most insurances are accepted, and your co-pay will be significantly less than it would be at an emergency room. You can learn more at www.doctorsexpressnorthandover.com.
MikeA December 06, 2012 at 03:36 PM
Thanks for the quick response - best of luck with the open house. In my personal HMO blue new england situation - I believe I need a referral from my physician (or maybe instructions from the super friendly 24 hour nurse line) to see you for full insurance coverage. So when they say my urgent case of poison ivy is not an emergency, I beg them to refer me to you? If that doesn't work and I can't stand the itching, I ignore my insurance coverage and pop over?
Sarah December 06, 2012 at 04:56 PM
No referrals are needed. If you'd like to discuss further, you can call Doctors Express at (978) 470-0800 and a staff member will be happy to help you out!
MikeA December 06, 2012 at 06:05 PM
I'd like to discuss it here rather than over the phone. That way everyone can learn from my situation. I guess I won't be using Doctors Express unless my insurance company approves it beforehand, I have a referral from my doctor, or I don't have patience (pun intended) with either.


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